Privacy policy

What this policy covers

This policy explains how Buckle Fairy handles information you choose to share while asking about or booking car-seat and stroller cleaning services.

Information we receive

This website does not contain a contact form, create customer accounts, or use analytics or advertising trackers. If you email us, we receive the information in your message, such as your name, email address, service address, item details, and any other information you include.

When online booking becomes available, the booking provider may collect contact, scheduling, service, and payment information under its own privacy terms.

How information is used

We use information shared with us to:

• Respond to questions and booking requests
• Confirm service-area availability and coordinate porch pickup and return
• Identify the item and locate its manufacturer instructions
• Provide the requested service and maintain ordinary business records
• Address service, payment, safety, or legal concerns

Sharing and retention

We do not sell personal information. Information may be handled by service providers used to operate the business, such as email, scheduling, payment, and website-hosting providers. We may also disclose information when required by law or when reasonably necessary to protect customers, the business, or others.

Information is kept only as long as reasonably needed for service, recordkeeping, dispute resolution, tax, insurance, or legal purposes.

External services

This site links to third-party services, including social media and, when enabled, online booking. Their privacy practices are governed by their own policies.

Children’s information

Buckle Fairy’s services are arranged by adults. We do not knowingly request personal information directly from children through this website.

Questions or requests

To ask a privacy question or request an update to information you have provided, email hello@bucklefairy.com.